Resume for Adrienne L. Jacques
Summary
Administrative professional presenting diversified experience within various service oriented environments. Recognized for follow through and management skills, ensuring optimal customer service (internal and external) and productivity. A decision maker, highly organized with the ability to multi-task and implement solutions. Equally effective working in self-managed projects and as a member of a team, always willing to provide support and guidance to peers at all levels. A strong motivator with good interpersonal, verbal and written communication skills.
Computer Skills
Mac, PC, Microsoft Office and Quickbooks.
Areas of Expertise
Account Development & Retention
Client Relations
Event Planning
Office Management
Invoicing/Billing
Inventory Control
Research
Problem Identification/Solutions
Purchasing
Supplier & Vendor Contract Negotiations
Team Building & Leadership
Workflow Prioritization
Professional Experience
2001 – Present Independent Contractor CA
For various companies in a variety of business environments.
*Office Manager/Administrative Assistant/Virtual Assistant
-Covered for personnel on vacation/leave and/or provided temporary help for time frames that suited the assignment/project.
2009 - 2013 Self Los Gatos, CA
*Notary/Certified Loan Signing Agent
-Provided notary services
2007 - 2008 Volt San Jose, CA
*NetApp (Network Appliance)
*Channel Contracts Administrator (Channel Programs) (1 year assignment)
-Create renewal partner agreement packets (using mail merge & PDF) to email to partners, check signed agreements for changes, upload/update database, work with Legal with any changes to agreement, create status reports.
*Intel – Legal Dept. (Patents and Litigation) (3 month assignment)
-Enter disclosures into Ptrak database, open patent application matter number, update/upload information and docketing in CPA Memotech, electronic file management, verify inventors, run reports for payments, prepare voting tool for 19 deadline intensive committees, process meeting minutes from committees, special projects and general administrative duties.
2005 – 2007 The Wood Connection San Jose, CA
*Office Manager/Sales
-Phones, purchasing, invoicing, process orders, scheduling (delivery and appointments), manage workflow, customer service and general administrative duties.
2004 – 2005 Barnes & Noble San Jose, CA
*Head Cashier (Supervisor)
-Promoted within 2 months of starting with Barnes & Noble. Managed cash office, provide training for new cashiers, motivated booksellers to sell memberships and provide excellent customer service, authorized returns, compile reports and provided support to the management team.
2000 -2001 IT Solutions, Inc. Sunnyvale, CA
*Office Manager/Regional Administrator
-Purchasing for the office, event coordination, office emergencies, composed and initiated emergency policies for company, vendor negotiations, oversee company apartments, lease negotiations, travel arrangements, collections, office/cubicle assignment.
1997-2000 Remedy Corporation Mountain View, CA
*Asset & Contract Administrator (Dept: Engineering Support Services)
-Purchasing for the Engineering department, licensing, contract management, asset management, event coordination and Administrative Assistant duties.
1996-2002 Addie’s Gifts & Novelties San Jose, CA
*Owner
-Owned and ran an on-line gift business. Created and updated web pages, inventory, data entry, taxes, business expenses, marketing, shipping, billing/invoicing, flea market, research, contracts, on-line auctions and general office administration.
1994-1996 Federal Emergency Management Agency CA
*Program Support Specialist & Payroll/Human Resources Specialist (RWC DFO)
- Processed payroll/personnel paperwork, initiate security clearance, calculated timesheets, data entry and worked in an Office Manager capacity.
**Salary history/requirements will be provided if a mutual interest exists
**Business/Personal references upon request
Administrative professional presenting diversified experience within various service oriented environments. Recognized for follow through and management skills, ensuring optimal customer service (internal and external) and productivity. A decision maker, highly organized with the ability to multi-task and implement solutions. Equally effective working in self-managed projects and as a member of a team, always willing to provide support and guidance to peers at all levels. A strong motivator with good interpersonal, verbal and written communication skills.
Computer Skills
Mac, PC, Microsoft Office and Quickbooks.
Areas of Expertise
Account Development & Retention
Client Relations
Event Planning
Office Management
Invoicing/Billing
Inventory Control
Research
Problem Identification/Solutions
Purchasing
Supplier & Vendor Contract Negotiations
Team Building & Leadership
Workflow Prioritization
Professional Experience
2001 – Present Independent Contractor CA
For various companies in a variety of business environments.
*Office Manager/Administrative Assistant/Virtual Assistant
-Covered for personnel on vacation/leave and/or provided temporary help for time frames that suited the assignment/project.
2009 - 2013 Self Los Gatos, CA
*Notary/Certified Loan Signing Agent
-Provided notary services
2007 - 2008 Volt San Jose, CA
*NetApp (Network Appliance)
*Channel Contracts Administrator (Channel Programs) (1 year assignment)
-Create renewal partner agreement packets (using mail merge & PDF) to email to partners, check signed agreements for changes, upload/update database, work with Legal with any changes to agreement, create status reports.
*Intel – Legal Dept. (Patents and Litigation) (3 month assignment)
-Enter disclosures into Ptrak database, open patent application matter number, update/upload information and docketing in CPA Memotech, electronic file management, verify inventors, run reports for payments, prepare voting tool for 19 deadline intensive committees, process meeting minutes from committees, special projects and general administrative duties.
2005 – 2007 The Wood Connection San Jose, CA
*Office Manager/Sales
-Phones, purchasing, invoicing, process orders, scheduling (delivery and appointments), manage workflow, customer service and general administrative duties.
2004 – 2005 Barnes & Noble San Jose, CA
*Head Cashier (Supervisor)
-Promoted within 2 months of starting with Barnes & Noble. Managed cash office, provide training for new cashiers, motivated booksellers to sell memberships and provide excellent customer service, authorized returns, compile reports and provided support to the management team.
2000 -2001 IT Solutions, Inc. Sunnyvale, CA
*Office Manager/Regional Administrator
-Purchasing for the office, event coordination, office emergencies, composed and initiated emergency policies for company, vendor negotiations, oversee company apartments, lease negotiations, travel arrangements, collections, office/cubicle assignment.
1997-2000 Remedy Corporation Mountain View, CA
*Asset & Contract Administrator (Dept: Engineering Support Services)
-Purchasing for the Engineering department, licensing, contract management, asset management, event coordination and Administrative Assistant duties.
1996-2002 Addie’s Gifts & Novelties San Jose, CA
*Owner
-Owned and ran an on-line gift business. Created and updated web pages, inventory, data entry, taxes, business expenses, marketing, shipping, billing/invoicing, flea market, research, contracts, on-line auctions and general office administration.
1994-1996 Federal Emergency Management Agency CA
*Program Support Specialist & Payroll/Human Resources Specialist (RWC DFO)
- Processed payroll/personnel paperwork, initiate security clearance, calculated timesheets, data entry and worked in an Office Manager capacity.
**Salary history/requirements will be provided if a mutual interest exists
**Business/Personal references upon request